Are You Totally Missing the Point of Social Media?

Are You Totally Missing the Point of Social Media?

Julia Claire Campbell Social Media, Strategy 42 Comments

I know a lot of nonprofit professionals and marketing professionals. They have two things in common. Both groups want to know the most surefire and fastest way to grow their fans and followers on social media channels. (I mean, who doesn’t?) I think they are missing the point. To illustrate: Here are 3 common questions I receive every day in …

My Big Fat Problem With Social Media Measurement

My Big Fat Problem With Social Media Measurement

Julia Claire Campbell Social Media, Strategy 31 Comments

Don’t get me wrong. I think it’s fantastic when nonprofits want to measure their social media efforts. In fact, it’s vital – consistent measurement is something I strongly recommend (a.k.a. require) of all my clients. Without measurement and analysis: How will you know what to improve upon? If you don’t know where you want to go, how will you know …

4 Ways to Use Social Media to Strengthen Donor Relationships

4 Ways to Use Social Media to Strengthen Donor Relationships

Julia Claire Campbell Marketing, Nonprofits, Social Media 19 Comments

Donor retention (how many donors continue to give to your organization after their first gift) is at an all-time low. It’s abysmal and worrisome. The Association of Fundraising Professionals found that 70% of all donors that nonprofits recruit into giving a gift never donate again to that organization! Can you imagine if Coca-Cola or Nabisco lost 70% of their customers …

Social Media 2014 Statistics

Nonprofits, are you still doubting the power of social media?

Julia Claire Campbell Infographics, Social Media 33 Comments

Still doubting the power of social media? Check out this neat interactive infographic from Digital Insights. Some of the more mind-blowing findings: 75% of the engagement on a Facebook post happens in the first 5 hours – so post frequently (more than once per day if you can); 44% of Twitter users have never sent their own tweets, but don’t …

Social Media What's Hot What's Not

Which Nonprofit Causes Rule Social Media?

Julia Claire Campbell Infographics, Nonprofits, Social Media 25 Comments

Have you ever wondered which nonprofit organizations, causes and issues get the most engagement and exposure on social media? Check out this great infographic by the RAD Campaign and Craig Newmark’s Craigconnects. The findings may surprise you! The infographic also includes quotes and tips from nonprofit online engagement specialists and marketing managers. Find more great infographics on NerdGraph Infographics

10 Ways to Build Loyalty Among Your Online Community Members

10 Ways to Build Loyalty Among Your Online Community Members

Julia Claire Campbell Nonprofits, Social Media, Strategy 42 Comments

It seems to me that nonprofit social media campaigns are still focused on the numbers game – collecting the most Likes on Facebook, the most Twitter and Pinterest followers and the most views on YouTube. Building up sheer numbers of Likes and views, without motivating people to take action, is misguided. I always say that quality beats quantity any day …

3 Easy Ways Nonprofits Can Use Content Curation to Cure an Ailing Blog

Julia Claire Campbell Blogging, Nonprofits, Social Media 17 Comments

Blogging is a vital piece of the online fundraising and digital marketing puzzle for nonprofit organizations, yet so many do it poorly. “But I don’t have the time keep up with the blog!” I have heard this all too often. The benefits of nonprofit blogging are vast, but it still seems too overwhelming for organizations short on time, staff and …

Social Media Workflow

What Is Your Organization’s Social Media Workflow?

Julia Claire Campbell Infographics, Social Media 34 Comments

There is a misconception that the work of social media is easy – simple posting and tweeting. How hard can it be? If you do it well, it is much more than that. Mark Smiciklas, Digital Strategist at Intersection Consulting, Ltd., created a great infographic depicting how much time organizations invest in social media management. He examined a typical social …

4 Ways To Set Yourself Apart With the New Twitter Layout

4 Ways To Set Yourself Apart With the New Twitter Layout

Julia Claire Campbell Nonprofits, Social Media, Twitter 36 Comments

Twitter is changing its look, and like it or not, your nonprofit better be ready. As more and more social networking sites move towards the Facebook Timeline look – think big cover photo and prominent profile picture – the importance of gathering and creating eye-catching visuals becomes even more important. Here are 4 ways you can set yourself apart using …