My Big Fat Problem With Social Media Measurement

My Big Fat Problem With Social Media Measurement

Julia Claire CampbellSocial Media, Strategy

Don’t get me wrong. I think it’s fantastic when nonprofits want to measure their social media efforts. In fact, it’s vital – consistent measurement is something I strongly recommend (a.k.a. require) of all my clients. Without measurement and analysis: How will you know what to improve upon? If you don’t know where you want to go, how will you know …

4 Ways to Use Social Media to Strengthen Donor Relationships

4 Ways to Use Social Media to Strengthen Donor Relationships

Julia Claire CampbellMarketing, Nonprofits, Social Media

Donor retention (how many donors continue to give to your organization after their first gift) is at an all-time low. It’s abysmal and worrisome. The Association of Fundraising Professionals found that 70% of all donors that nonprofits recruit into giving a gift never donate again to that organization! Can you imagine if Coca-Cola or Nabisco lost 70% of their customers …

Social Media 2014 Statistics

Nonprofits, are you still doubting the power of social media?

Julia Claire CampbellInfographics, Social Media

Still doubting the power of social media? Check out this neat interactive infographic from Digital Insights. Some of the more mind-blowing findings: 75% of the engagement on a Facebook post happens in the first 5 hours – so post frequently (more than once per day if you can); 44% of Twitter users have never sent their own tweets, but don’t …

Social Media What's Hot What's Not

Which Nonprofit Causes Rule Social Media?

Julia Claire CampbellInfographics, Nonprofits, Social Media

Have you ever wondered which nonprofit organizations, causes and issues get the most engagement and exposure on social media? Check out this great infographic by the RAD Campaign and Craig Newmark’s Craigconnects. The findings may surprise you! The infographic also includes quotes and tips from nonprofit online engagement specialists and marketing managers. Find more great infographics on NerdGraph Infographics

10 Ways to Build Loyalty Among Your Online Community Members

10 Ways to Build Loyalty Among Your Online Community Members

Julia Claire CampbellNonprofits, Social Media, Strategy

It seems to me that nonprofit social media campaigns are still focused on the numbers game – collecting the most Likes on Facebook, the most Twitter and Pinterest followers and the most views on YouTube. Building up sheer numbers of Likes and views, without motivating people to take action, is misguided. I always say that quality beats quantity any day …

3 Easy Ways Nonprofits Can Use Content Curation to Cure an Ailing Blog

Julia Claire CampbellBlogging, Nonprofits, Social Media

Blogging is a vital piece of the online fundraising and digital marketing puzzle for nonprofit organizations, yet so many do it poorly. “But I don’t have the time keep up with the blog!” I have heard this all too often. The benefits of nonprofit blogging are vast, but it still seems too overwhelming for organizations short on time, staff and …

Social Media Workflow

What Is Your Organization’s Social Media Workflow?

Julia Claire CampbellInfographics, Social Media

There is a misconception that the work of social media is easy – simple posting and tweeting. How hard can it be? If you do it well, it is much more than that. Mark Smiciklas, Digital Strategist at Intersection Consulting, Ltd., created a great infographic depicting how much time organizations invest in social media management. He examined a typical social …

4 Ways To Set Yourself Apart With the New Twitter Layout

4 Ways To Set Yourself Apart With the New Twitter Layout

Julia Claire CampbellNonprofits, Social Media, Twitter

Twitter is changing its look, and like it or not, your nonprofit better be ready. As more and more social networking sites move towards the Facebook Timeline look – think big cover photo and prominent profile picture – the importance of gathering and creating eye-catching visuals becomes even more important. Here are 4 ways you can set yourself apart using …

M+R NTEN Nonprofit Benchmarks Study

Nonprofits Grew Online Giving, Website Traffic & Social Media Fans in 2013

Julia Claire CampbellFundraising, Infographics, Marketing, Nonprofits, Online Fundraising, Social Media

It’s that time of year again – the M+R and NTEN annual Nonprofit Benchmarks Study! This year they surveyed 53 nonprofits, looking at data on online fundraising and advocacy. Some of the more interesting findings: Email continues to account for about a third of online fundraising revenue. Online giving increased 14% over 2012 totals. Monthly website traffic grew by 16% in …